Effective Date: 1/25/2025
Vassell Builds, LLC (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you engage with our handyman services or visit our website. This Policy complies with applicable privacy laws of the State of Missouri and other relevant regulations.
1. Information We Collect
We collect information directly from you and through your interactions with us. The types of information we may collect include:
a. Personal Information:
- Name
- Email address
- Phone number
- Mailing address
- Payment information (e.g., credit card details, billing address)
b. Non-Personal Information:
- IP address
- Browser type
- Information about your device
- Interaction data from our website or communications
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide and manage handyman services
- To communicate with you, including scheduling, confirmations, and customer support
- To process payments and deliver invoices
- To improve our website and services
- To comply with legal obligations
3. Information Sharing and Disclosure
We do not sell your personal information. However, we may share your information in the following instances:
a. Service Providers:
We may share your information with third-party vendors who perform services on our behalf, such as payment processing or marketing services.
b. Legal Compliance:
We may disclose your information as required by law, such as in response to subpoenas or legal processes, or to protect the rights, safety, or property of Vassell Builds, LLC, our customers, or others.
c. Business Transfers:
In the event of a merger, sale, or acquisition, your information may be transferred to the successor organization.
4. Data Security
We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
5. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
6. Your Rights and Choices
Under Missouri law, you may have certain rights regarding your personal information, including:
- Access and Correction: You may request access to or correction of your personal information.
- Opt-Out: You may opt out of receiving marketing communications from us at any time by following the instructions in those communications or contacting us directly.
- Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
To exercise your rights, please contact us using the information provided below.
7. Children’s Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other reasons. Any updates will be effective when posted on our website, and the “Effective Date” at the top of this Policy will be revised accordingly.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Vassell Builds, LLC
6204 Dr. Martin Luther King Dr, St. Louis MO 63133
admin@vassellbuilds.com